Contract value$6,000,000
PublishedOct 14, 2026
LocationMilan, MI
- Notice type
- Award Notice
- Product or service code
- R410 · SUPPORT- PROFESSIONAL: PROGRAM EVALUATION/REVIEW/DEVELOPMENT
- Set-aside
- Not specified
- Place of performance
- MichiganMilan, MI
- Official notice
- View on SAM.gov ↗
Description
FSA had a need for measuring the performance of different student aid post-transaction processes, products, and services including the Free Application for Federal Student Aid (FAFSA), Title IV service providers, e-mail campaigns, contact centers, and potentially additional lines of business by way of customer satisfaction surveys using the American Customer Satisfaction Index (ACSI) methodology.
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